Baby Janelle’s cleft palate and recessed tongue made it difficult for her to get the nutrition she needed. Luckily, Bon Secours St. Mary’s Hospital’s cleft and craniofacial team was there to help. Janelle’s doctors created a personalized treatment plan to support her nutrition and prepare for surgical repair. But what made the biggest difference to her family was the compassion they received along the way. Doctors and nurses regularly called to check in, always celebrated small milestones, and ensured her parents never felt overwhelmed or alone. Janelle spent two weeks in the Neonatal Intensive Care Unit (NICU), where her care team supported her around the clock. Thanks to the Bon Secours Foundation, which helps families access essential healthcare regardless of financial barriers, Janelle’s hospital stay and surgery were made possible. Today, Janelle is back home, thriving under the care of her family. Her parents remain deeply grateful for the expert, loving care she received.